Frequently asked questions
Find the answers to your NWA storage questions with Neighborhood Storage Siloam Springs Location
Making self storage simple.
What is self storage and how does it work?
Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.
How much does self storage cost?
Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates.
Please contact us if you have any additional questions about renting a unit.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
How do I pay for my storage unit every month?
Our website makes it easy for you to manage all your payments online at any time. Set up automatic payments with a credit card or pay online and manage your account every month with our easy-to-use Customer Payment Portal.
What is the best way to pack a unit?
Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to “see” what’s inside.
When can I access my unit?
With your access code, you’ll be able to access your storage unit 24/7, year-round, even on holidays.
No Key With Nokē
We are proud to offer a more secure and user-friendly way to access your self storage units. With the Nokē Smart Entry app, you can say goodbye to the days of forgetting your physical key or remembering another PIN.
Simply download the app and use it to access both the facility gate and your storage units! The best part is all it takes is an item you most likely already have: a smartphone.